Our Privacy Policy

Our website address is: https://sewsoeco.co.uk

Your privacy is critically important to us, and it is SEW So Eco’s policy to respect your privacy regarding any information we may collect and record whilst operating our website.

By using our website, you hereby consent to our ‘Privacy Policy’ and agree to its terms.

This policy describes how your personal information is collected, used and shared when you visit or make a purchase from SEW So Eco.

Your data and how we collect it

If you create an account, we will store your name, address, email and phone number, order contents, which will be used to populate the checkout for future orders. We record your visit anonymously using IP Addresses in our analytics.

This data will also be collected and stored on our website if contacting us you, yourself provide us with your data via

We do not store any bank details as we do not use the website to do any bank transactions or card payments etc.

How we store your data

  • Data is held by Sew So Eco on servers managed by WJP Software. We retain your data unless and until you ask us to delete the information.
  • After placing a refill order, your information will be recorded unless you ask us to delete it.

How we use your data

  • To provide, operate and maintain our website
  • To improve and personalise our website
  • To fulfil orders and manage your account
  • To contact you by email, SMS or other forms of electronic communication, to provide you with updates and any other information relating to your order or the website and for marketing/promotional purposes.
  • To respond to any queries and customer support

Data protection rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via the contact form or by email: sally@sewsoeco.co.uk.


We may contact you by email, SMS or other forms of electronic communication regarding news, special offers and general information about any products, services, events we feel may be of interest to you unless you have opted out of receiving such information.

By registering an account on the website, we assume that you consent to receiving marketing emails. We will not provide your data to other businesses so that they can use it for marketing purposes.


Cookies are files with small amounts of data sent to your browser from a website and stored on your computer’s hard drive. Cookies are used to enhance your browsing experience of the website and no data from them is transferred to SEW So Eco.

You can instruct your browser to refuse all cookies, however this may not be able to use all aspects of our website.

Third party service providers

WJP Software: Manages the website platform and processes analytical data on the usage of the website (no personal / identifiable data is recorded).

Google reCAPTCHA: a third-party system hosted by Google used to prevent automated spam from being sent via the websites contact form.

Royal Mail: Customer address used to post any orders.

Links to other websites

Our website may contain links to external websites that are not operated by us. We strongly advise that you review the Privacy Policy and Conditions of every site you visit. We have no control over and assume no responsibility for the content or practises of any third-party site.

Changes to Policy

We reserve the right to change this policy from time to time.

This Privacy Policy was last updated in MAY 2022

Contact us

Sally Williams